Are you looking for an opportunity to gain practical workplace experience in the banking and financial services industry? First National Bank (FNB), part of the FirstRand Group, is inviting applications for its FirstJob Learner opportunity in Johannesburg, Gauteng.
The FirstJob Learner position offers an opportunity to gain valuable workplace experience while working towards a formal, registered qualification. Successful applicants will perform business-related duties, including administration, research, analysis, customer service and operational support.
This is a part-time development opportunity aimed at helping learners strengthen their professional skills, gain practical experience and improve their understanding of the financial services environment.
Applications close in November 2026. Interested candidates should review the official vacancy advertisement and submit their applications before the deadline.
FNB FirstJob Learnership 2026: Opportunity Overview
| Opportunity | Details |
|---|---|
| Company | First National Bank (FNB) |
| Parent Group | FirstRand Group |
| Position | FirstJob Learner |
| Reference Number | R54660 |
| Opportunity Type | Learner Development Programme |
| Employment Type | Part-time |
| Location | Johannesburg, Gauteng |
| Qualification | Formal registered qualification |
| Salary/Stipend | Not specified |
| Closing Date | 20 November 2026 |
Important: The employer indicates that applications will not be accepted on the closing date itself. Applicants should therefore submit their applications no later than 19 November 2026.
About the FirstRand FirstJob Programme
FirstJob is a youth development initiative established by FirstRand to help young people improve their employability through meaningful workplace experience.
The programme focuses on developing workplace skills, providing opportunities for learning and helping participants gain exposure to professional working environments.
Through this opportunity, successful candidates will complete a formal registered qualification while carrying out practical responsibilities within a business area.
Learners may receive additional work-related training depending on the requirements of their assigned duties and development needs.
The programme provides exposure to areas such as administration, customer service, business processes, research and project-related activities.
Minimum Requirements
The official vacancy advertisement does not provide a specific list of minimum academic qualifications, age restrictions or previous work experience requirements.
Applicants should carefully consult the official FirstRand recruitment page for any additional eligibility information before applying.
Successful candidates will be expected to:
- Work towards completing a formal registered qualification.
- Meet the academic and practical requirements of the qualification.
- Complete assigned workplace duties and objectives.
- Follow company policies, procedures and operational standards.
- Participate in additional work-related training when required.
- Demonstrate a willingness to learn and improve professionally.
- Work effectively with colleagues and supervisors.
Do not assume that a particular age limit, Matric requirement or previous experience requirement applies unless it is confirmed in the official vacancy information.
Key Responsibilities
Successful FirstJob Learners will be expected to contribute to daily business activities while developing their professional capabilities.
1. Administration and Business Support
Learners will assist with administrative and business-related activities, which may include:
- Completing assigned administrative duties.
- Supporting research and analytical activities.
- Assisting with business processes and project-related tasks.
- Meeting predefined work objectives.
- Maintaining accurate activity reports.
- Following internal policies and procedures.
2. Customer Service
Customer service is an important part of the banking environment. Learners will be expected to:
- Follow FNB’s customer service standards.
- Treat customers fairly and professionally.
- Take responsibility for customer complaints and dissatisfaction.
- Communicate with customers according to established standards.
- Collect customer feedback to help improve service delivery.
- Provide accurate product information and advice within their responsibilities.
3. Financial Awareness and Risk Management
Learners will develop an understanding of financial processes and responsible business operations.
Responsibilities include:
- Identifying potential risks that could increase business costs.
- Reporting risks to the appropriate people.
- Demonstrating awareness of how individual actions affect operating costs.
- Following financial processes and required operating standards.
4. Operational Efficiency
The successful candidates will also contribute to maintaining quality and improving business operations.
Duties may include:
- Following established processes and procedures.
- Maintaining required quality standards.
- Identifying opportunities to improve operational processes.
- Suggesting possible improvements to systems and procedures.
- Supporting efficient business operations.
5. Teamwork and Professional Development
Learners will work with colleagues and supervisors to achieve business objectives.
They will be expected to:
- Participate in team activities.
- Share useful information and knowledge.
- Respect different perspectives and contributions.
- Support an inclusive working environment.
- Identify personal development needs.
- Create a development plan with their team leader.
- Work towards improving their skills and performance.
Skills and Competencies
Candidates interested in the FNB FirstJob opportunity should be prepared to demonstrate the following abilities:
- Good communication skills.
- Customer service awareness.
- Administrative and organisational skills.
- Basic research and analytical abilities.
- Problem-solving skills.
- Teamwork and collaboration.
- Attention to detail.
- Ability to follow instructions.
- Time management.
- Willingness to learn.
- Adaptability and professionalism.
- Commitment to continuous personal development.
These competencies will help learners perform their assigned duties and adapt to the expectations of a professional banking environment.
Employment Equity and Disability Support
FirstRand Group states that appointments will be made in accordance with its Employment Equity Plan.
The organisation also supports the recruitment and advancement of persons with disabilities.
Applicants may voluntarily disclose disability information during the recruitment process. Such information will be treated confidentially unless disclosure is required by law.
How to Apply for the FNB FirstJob Learner Opportunity
Interested candidates must submit their applications through the official FirstRand careers platform.
Follow these steps:
- Visit the official FirstRand recruitment website using the application link below.
- Search for the FirstJob Learner vacancy.
- Confirm that the reference number is R54660.
- Read the complete vacancy advertisement and check the application requirements.
- Create or sign in to your recruitment profile if required.
- Complete the online application form with accurate personal and educational information.
- Upload the requested supporting documents.
- Review your application before submitting it.
- Submit your application before the closing deadline.
Official application link:
https://firstrand.wd3.myworkdayjobs.com/en-US/FRB/job/FirstJob-Learner_R54660
Important Application Information
- Applications must be submitted through the official FirstRand recruitment platform.
- The advertised closing date is 20 November 2026.
- Applications will not be accepted on 20 November, so submit by 19 November 2026.
- The advertised salary or stipend has not been specified.
- The opportunity is based in Johannesburg, Gauteng.
- The position is listed as part-time.
- Always check the employer’s vacancy page for the latest requirements.
Never pay anyone to secure a learnership, interview or job placement. FirstRand applicants should use the official recruitment platform and protect their personal information.
Frequently Asked Questions
1. Is the FNB FirstJob opportunity open for applications?
The vacancy is listed as an active opportunity, with a closing date of 20 November 2026. Applicants should apply before 19 November because applications will not be accepted on the stated closing date.
2. Where is the FirstJob Learner position based?
The advertised position is based in Johannesburg, Gauteng.
3. Is this a full-time or part-time opportunity?
The official advertisement lists the position as part-time.
4. Does the programme offer a stipend?
The official vacancy advertisement does not specify a salary or stipend. Applicants should confirm remuneration details with FirstRand.
5. Do applicants need previous work experience?
The official vacancy advertisement does not specify a previous work experience requirement. Consult the employer’s application page for the complete eligibility criteria.
6. What qualification will learners receive?
The advertisement confirms that learners will complete a formal, registered qualification. However, the specific qualification is not identified in the available vacancy details.
7. How do I apply?
Applications must be submitted online through the official FirstRand Workday recruitment platform using reference number R54660.
Final Thoughts
The FNB FirstJob Learner opportunity provides an opportunity to gain practical workplace exposure while completing a formal registered qualification. Candidates interested in banking, customer service, administration and business operations may find this development role worth considering.
If you are interested, carefully review the official vacancy requirements, prepare your application and submit it before the deadline.
Apply through the official FirstRand recruitment portal and take the next step towards gaining valuable workplace experience.
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